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Frequently Asked Questions

  • What are the payment terms?
    50% deposit to confirm the booking, 50% payable within 7 days of arrival by bank transfer or payment in euros on arrival.
  • What security deposit is required?
    The £200 (240euros) security deposit will be returned to the client, by bank transfer, within 3 days on leaving the villa, provided there are no damages, missing items, no additional cleaning for villas left abnormally dirty and no other outstanding charges. In case of any breakages for which the costs cannot be determined immediately and exactly, delays up to four weeks may be caused.
  • What if I have to unfortunately cancel after paying the deposit?
    CANCELLATION POLICY By client - Any cancellation by the client must be notified in writing to the owner. The following refunds will apply: More than 12 weeks - full deposit refund More than 8 weeks - 50% 0f deposit refund 30 days or less - no refund By owner - If through circumstances beyond the owner’s control it is necessary to cancel the rental agreement, the owner will refund any monies paid by the client, without interest or further compensation.
  • The villa appears to be very rural. Is it isolated?
    Rural, yes but not isolated. The 1.8km very good track off the tarmac road has 10 private properties all having at least 5 acres of land.
  • Is the swimming pool cleaned during my stay?
    Yes if your stay is longer than 7 days.
  • Is there a change of bed linen and towel change during my stay?
    Yes, if your stay is longer than 7 days, these are provided.
  • Is it safe to drink the villa water?
    Yes but in addition there is a filtered drinking water tap in the kitchen.
  • What airport is closest to the villa?
    Malaga airport - Almogia is around 45 minutes by car
  • Is car hire essential?
    Yes and No, depending on whether you plan for a total chill out at the villa or travel around the locality.
  • Are car rental and taxis available at the airport?
    Yes, many car rental companies together with taxis.
  • Is there a bus service from Almogia to central Malaga?
    Yes, approximately every two hours with returns.
  • Are there any shops in Almogia?
    Yes, many local spanish owned bakers, fishmongers, cakes, post office, general stores and a supermarket. Around 5 small to large bars/restaurants
  • How far is the tourist attraction ‘El Torcal’?
    Around 30 minutes by car
  • Is smoking permitted in the villa?
    No sorry.
  • Is Wi-Fi available?
    Yes, unlimited good 4G router signal.
  • What TV channels are available?
    All English including sports and movies.
  • How does the Naim digital streamer function?
    You will need to download the Naim app which includes most FM radio stations or if you have a Spotify/Tidal account that can be used.
  • Is there an ironing board?
  • Is there a BBQ?
    Yes on the under pool terrace.
  • Are pets allowed in the villa
    No sorry. They can be accommodated in outside kennels and fenced play area.
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